Book an Appointment at iQ Jersey
Choose a 1 hour or 30 minute training session for a one-to-one lesson with a member of our training staff. We can help with any aspect of your Apple devices (not including third-party software or services).
Device and account set-ups/resets are included in this category.
Choose a home callout for on-site assistance with account set-ups, troubleshooting, and general enquires about your Apple products. You may be contacted by our staff prior to the appointment to discuss details.
Please note that hardware service, systems upgrades/reinstalls and data transfers cannot be carried out during a home callout. We offer a collection and delivery service so these procedures can take place at our service centre in St Helier.
Book a 15 minute Support Bar session for basic troubleshooting and diagnosis of your Apple device, done in-store with a member of our Support team. If the problem cannot be solved in 15 minutes, your device may be booked in for inspection or the session may be converted to a paid training session.
The free 15 minute session does not cover customer training or device and account set-ups/resets. A paid training session is required for these services.
Online booking is for iQ Jersey only. To get help in Guernsey, please contact us or visit our store.