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Service Centre

iQ is the only Apple Authorised Service Provider in the Channel Islands. We offer service and repairs for all your Apple devices at our in-store Service Centres in Jersey and Guernsey.

Having some trouble with your Apple device, accessory or Beats product? You can book it in for repair at our Apple Authorised Service Centre.

We’ll aim to have a diagnosis of the problem on the same day, along with proposed next steps and/or solution.

Please Note: Repairs are by appointment only.

Same Day iPhone Screen Replacement

iQ offer iPhone Display Replacements as the only Apple Authorised Service Provider in the Channel Islands and all repairs are carried out by Apple Certified Technicians. Same-day iPhone display replacements are performed on-site to a high level of precision and calibration that cannot be found anywhere else in the Channel Islands. Simply bring your damaged iPhone to us before 3pm and we’ll have your iPhone back to you later that day, working exactly the way it should. Subject to availability.

iPhone Model Jersey Guernsey
6s, 7, 8 £160.00 £155.00
6s Plus, 7 Plus, 8 Plus £170.00 £165.00
X, Xs £290.00 £275.00
XR £200.00 £190.00
XS Max £330.00 £315.00

Home Callouts

We offer island-wide home callouts in Jersey. This service can be used for device setups including WiFi and Printers as well as issues relating to the software on your Apple devices.

Please note that hardware support cannot be offered on-site and must be carried out at our in-store Service Centre. 

In Store Training

Do you want to get more out of your Apple devices? At iQ, you can book one-to-one lessons with one of our Apple certified experts. Training sessions take place in our brand-new dedicated training room and can cover a range of topics relating to Mac, iPhone, iPad and Apple Watch.